Mr. Handyman
Description
Job highlights
Identified by Google from the original job post
Qualifications
•
Live within the area
•
Have 8 years’ experience as a paid handyman
•
Complete a background and driving record check
•
Able to lift 50 pounds independently
•
Able to safely work at heights and work overheard for extended periods of time
•
Professional appearance and maintenance of company-provided vehicle
•
As an experienced Handyman, you have strong proficiency in at least three (3) of the following :
•
Carpentry work
•
Drywall work, minor and major repairs
•
General plumbing and electrical, where allowed by law
•
Floor installation and refurbishing
•
Familiar with building codes
Responsibilities
•
An office team that answers all calls and helps you take care of the customers
•
Flexibility with hours so you can take care of life’s important events
•
Completing Maintenance & Repairs - You’ll be completing small to medium maintenance and repairs for home and commercial projects
•
The project length can range from two hours to two days
•
Making Recommendations and Managing Expectations with Customers - You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs
•
Create Life-Long Customers - Deliver a great experience that wows life-long repeat customers
•
Handyman Way - a repeatable process that makes it easy to wow the customer every time
•
Customer Satisfaction (NPS) - For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service
•
You’ll need both a high response rate and high satisfaction rate
•
Revenue Target - Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer
•
Effective Billing Rate - It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer
•
Recall Percentage - We guarantee all our work for one year
•
The work needs to be done correctly, the first time
•
To Succeed in this Role
•
You’ll need to self-manage as you’ll be alone often
•
You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments
•
You’ll need to wear proper PPE as well as booties to protect our customer’s home
Benefits
•
A back office that takes care of filling your schedule, so you don’t have to
•
The pay range for this position is $50,000 to $60,000 per year and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, electrical, plumbing, and drywall
•
Retirement and health benefits
•
Paid Holidays and Vacations