DISH
Description
Job description
Job Summary of Technical Service Representative: We are committed to grooming Technical Service Representative who will take charge of leading by example and exhibiting professionalism and excellence in every aspect of their work.Our Technical Service Representative deliver TV and Smart Home solutions to millions of customers.As a Technical Service Representative, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. Youre the backbone of our organization and ensure an excellent customer experience.Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Benefits of Technical Service Representative: • Medical, Dental, Vision and Life Insurance packages and Health Savings Account • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans • 401(K) with company match Employee stock purchasing program (ESPP) • Tuition Reimbursement • DISH-supplied van, tools, and uniforms Responsibilities of Technical Service Representative: • As a Technical Service Representative, you will be representing DISH in customers' homes daily. • We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Qualification of Technical Service Representative: • Aptitude to build rapport quickly. We want you to have a great time servicing our clients • Ability to work at heights, including ladders up to 40 feet, and in all weather conditions • Ability to lift over 70 lbs Employment is reliant upon passing a pre-employment screen, which includes a drug test and meeting driving record requirements.