Would you call 6 years and $1.7 billion dollars on something that doesn’t work as it was promised a success? Neither does the Inspector General in his scathing report that blasts The Department of Homeland Security (DHS) for, among other things, “poor planning.”
The failed system known as Electronic Immigration System (ELIS), was supposed to speed up the way immigration forms are processed, but instead it takes twice as long. It was launched in 2013 with a $536,000 contract that quickly ballooned before authorities admitted it was a failure. It was supposed to improve the current method of processing forms for benefits, visas and refugee requests at U.S. Citizenship and Immigration Services (USCIS), the DHS agency that oversees lawful immigration to the country. USCIS has more than 5 million people on visa waiting lists and federal officials tried to find a way to speed things up.
But, instead of speeding things up it requires federal workers to dedicate twice as much time to each application, completely defeating the purpose. “The electronic immigration system was supposed to provide a more efficient and higher quality adjudication process,” the DHS watchdog report says. “However, instead of improved efficiency, time studies conducted by service centers show that adjudicating on paper is at least two times faster than adjudicating in ELIS.”
According to the Inspector General’s report, the government is planning on spending an additional $58 million trying to fix the speed issue by reducing the number of “clicks” needed to process a form. The problem has been pinpointed to the system’s “existing architecture,” which consists of 29 commercial software products that are “difficult to integrate.” The $58 million investment is expected to make modifications that hopefully create a “more flexible architecture.”
The Department of Homeland Security was originally created by Congress to protect the nation from another terrorist attack after 9/11, but, the DHS has wasted hundreds of millions of dollars on all sorts of outrageous experiments that have failed miserably. Among them is a highly touted system that was supposed to spot terrorists at airports. It was called Screening of Passengers by Observation Techniques (SPOT) and it burned through $878 million in six years before the agency finally pulled the plug last year because it proved repeatedly to be useless.
American taxpayers also got fleeced by a faulty DHS system, known as BioWatch, that was supposed to detect biological attacks. That brilliant initiative sucked up an eye-popping $1 billion over a decade before officials finally admitted it didn’t work. The agency had promoted it as a life-saving technology that would detect pathogens that cause anthrax, tularemia, smallpox, plague and other deadly diseases. Instead it became famous for false alarms and other glitches. Nevertheless, DHS wants Congress to pour more money into it to fix the glitches.