Baylor Scott & White Health
Description
Join Baylor Scott & White Health as a Patient Services Specialist I at its Brenham 290 Clinic. This full-time, day-shift role provides administrative support under direct oversight to help deliver patient-centered care.
What you'll do
- Coordinate patient check-in, check-out, scheduling, follow-up visits and referrals, including insurance verification and demographic updates.
- Accept and post payments, enter service charges using appropriate codes, and reconcile daily reports with the cash drawer.
- Answer and direct calls, respond to routine practice inquiries, and ensure patient complaints are handled appropriately.
- Provide accurate patient, medical, financial or procedural information to patients or approved outside entities.
- Assist with medical records as requested and discuss financial arrangements with patients when required.
What you'll bring
- High school diploma or GED equivalent; experience requirement listed as less than one year.
- Strong listening, interpersonal and written communication skills, with professional telephone etiquette and sensitivity to patients.
- Excellent data entry, numeric, typing and computer navigation skills, with close attention to detail.
- Ability to respond accurately to inquiries and calmly assist upset patients in a fast-paced, changing environment.
Benefits
- Benefits may include immediate eligibility for health and welfare coverage.
- Benefits may include a 401(k) savings plan with dollar-for-dollar matching up to 5%.
- Benefits may include tuition reimbursement and PTO accrual beginning on Day 1; offerings vary by position type or level.
How to apply
Ready to apply? Complete the employer’s application using the link below.