In response to the devastating floods that have impacted communities across Texas, Governor Greg Abbott announced the launch of the Texas Flooding Emotional Support Line—a new, statewide crisis support resource available around the clock. Operated by the Texas Health and Human Services Commission (HHSC), the crisis line offers free, confidential emotional support and professional counseling for survivors, families, and first responders grappling with the emotional toll of the disaster. The helpline is now live and can be reached 24/7 at 833-812-2480.
“The State of Texas continues working to ensure that Texans hardest hit by these devastating floods have the resources and support they need, and that includes mental health support,” said Governor Abbott. “This new statewide crisis support line will ensure survivors, families, and first responders have access to emotional support and crisis counseling as they work to heal and recover. Cecilia and I continue to pray that God brings comfort to everyone affected and strength to our first responders as they deal with the unimaginable.”
Callers will be connected with personnel trained specifically to work with disaster survivors, offering crisis counseling, guidance on recovery resources, and referrals to additional programs and services. Michelle Alletto, HHSC’s Chief Program and Services Officer, emphasized the deep emotional impact of natural disasters: “The physical and emotional effects from a natural disaster are profound, and can have lasting effects on hearts, minds and communities. Dedicated mental health support is available to help our fellow Texans cope with loss, rebuild and heal.”
The service aims to reduce stress, foster resilience, and promote healthy coping strategies during the recovery process. For more information on additional mental health resources available to Texans, visit the Disaster Behavioral Health Services page.
